Stuff We Make
Anything can be measured. Nothing is off limits. When folks say "Oh you can’t measure that" we see it as the next great challenge.
Bottom line…we create interesting ways to measure performance and determine gaps. And with the results you can:
- Clone your successes
- Pinpoint your weaknesses
We can build anything you need, but here is a sampling of stuff we typically build.
Performance Assessment
We make assessing performance easy … almost fun. Whether it is how to replace an engine or how well a new accounting procedure works, we do it all. Our custom assessments reflect your:
- Compliance requirements or regulations of the job
- Job and competency profiles
- Related learning objectives and training content
And they are so cool … the contents often become Job Aid Cards.
Needs Assessment
This is the tried-and-true assessment … identifying the gap between where you are and where you want to be. We help you through the whole process: design the assessment, analyze the results, and create recommendations on how to close the gap.
If you want transformation, this is where you start.
Customer Voice Assessment
Your customers talk — we listen.
We survey and interview customers, analyze results and suggest a course of action related to new products, systems, or customer service. We use quantitative and qualitative assessments — the one-two punch to determine your customers’ views.
Impact Assessment
This process lets you know if your development interventions (e.g. training) actually turned into better on-the-job performance. We help you clarify the performance change you want and measure the on-the-job impact.
Doesn’t everyone really want to know this answer?
